IT Support Technician

IT Support Technician - £13.45 per hour plus excellent benefits - hours are 08:30 to 16:30 Mon-Fri - Immediate start available - Long term temporary position - Newport, On-site Parking, 28 days Holiday (rising ro 33), Pension, subsidised canteen

We are recruiting an IT Support Technician to join a global manufacturing company based in Newport. Our client are a market leading company within their field - reporting to the IT Manager and working as part of a small and friendly team, this is a varied role which will involve setting up new IT equipment, as well as moving existing kit.

IT Support Technician duties will include :

Setting up laptops, PCs and printers - this will involve initial set up on desks and checking networks
Build and repair Laptops and resetting passwords
Installation of equipment and checking networks
Collecting various pieces of equipment and KIT from stores area
Follow SOP's and other processes/procedures where appropriate
Manage end user hardware including setup, repair, and troubleshooting
Printer and copier basic support
Assisting the team with providing 1st line support and raising tickets
Assist with ensuring stock levels of IT equipment are maintained

The successful candidate will have strong customer service and communication skills - this role will be based across two sites, so you must have a driving licence and your own vehicle. Your primary function will be assisting colleagues with the smooth transition of new and existing IT equipment and communicating updates to colleagues and team members at all times. You will ideally have some 1st line support experience or good knowledge of IT equipment - including setting up and checking networks. In addition you must be comfortable communicating via telephone, email and face to face, be proficient within Microsoft office and demonstrate strong problem solving skills.

These roles are to start as soon as possible and will be long term contract positions. In return you will be joining a prestigious and renowned organisation and enjoy working in a modern and start of the art business.

Benefits include :

Salary is £13.45 per hour
Pension
28 days holiday (rising to 33)
On-site parking
Bonus scheme
Fantastic on-site canteen with fresh food
Modern and inclusive working environment.

To hear more about this fantastic opportunity please send your CV asap to (url removed)

Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy.

Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion
Only candidates based in UK and eligible to work in UK are allowed