IT Team Lead

Reed Technology is working with a fantastic client on an exclusive basis, as they look to add an IT Team Lead to manage a small team and the company’s internal bespoke systems, including stock management and Office 365.

This role requires a hands-on technical professional who thrives in a collaborative environment and is adept at maintaining high internal service standards.

Day-to-day of the role:

• Manage a team of IT professionals, ensuring efficient operation and support across the organisation.
• Oversee and maintain internal bespoke systems including stock management and Office 365.
• Ensure compliance with group policies and report into the wider group management.
• Handle technical issues directly, such as fixing printers and other hardware, as well as troubleshooting software problems.
• Utilise PowerBI for data analysis to support business improvement initiatives.

Required Skills & Qualifications:

• Previous experience in a similar role, preferably leading a team.
• Strong experience with Windows environments.
• Proficient with Office 365, including SharePoint and Teams.
• Hands-on technical skills with a proactive approach to problem-solving.
• Excellent interpersonal skills, with a personable and patient approach to internal customer service.
• Experience with Power BI and an interest in using data to support business improvements would be an advantage.
• Microsoft 365 certification is highly desirable.

Benefits:

• Salary up to £45.000 / annum, based on experience and qualifications.
• On-site working model, with working hours from 8.30am to 5pm.
• Possibility to join a well-established global group who have career progression at the top of their mind.
• Chance to lead IT initiatives and contribute significantly to business operations.