IT Technical Support Analyst

IT Onsite Technician

Manchester- fully on site

£29K - 35K

An experienced IT Technician is required for our legal client. The successful candidate will provide hands-on technical support in the Manchester office. You'll support users, maintain IT hardware and infrastructure, and help ensure systems remain available and reliable.

Responsibilities-

On-site deskside and hardware support
Managing IT assets, device builds, refreshes, and repairs
Resolving and logging incidents via a ticketing system
Supporting meeting rooms, AV, and video conferencing
Assisting with server, storage, and network hardware
Daily hardware and environment checks
Supporting projects and occasional out‑of‑hours workExperience required-

Broad software application skills desired.
Demonstrated ability to master new software applications and technologies.
Prior experience with a ticketing system strongly preferred.
Proficiency in network skills.
Must have at least 2+ years' experience with Windows operating systems and hardware in a computer support related setting; experience working in a networked environment.
Working knowledge of ITIL service management and its processes is highly advantageous.
Knowledge of AV systems and telecommunications would be beneficial.A great opportunity for someone who enjoys a varied, hands‑on IT support role in a professional on‑site environment
Only candidates based in UK and eligible to work in UK are allowed