IT Technician

IT Technician
Bradford – Site based Mon - Fri
£26,000 - £28,000

Are you a hands-on IT professional with a knack for troubleshooting and a passion for supporting users? Elevation IT are looking for a proactive 1st/2nd Line IT Technician to join our client a fast-paced manufacturing business in Bradford. If you thrive in a dynamic environment and want to be part of a team driving digital

As a 1st/2nd Line IT Technician, you will play a crucial role in maintaining IT systems across the manufacturing site. You will provide day-to-day support to end users, assist with infrastructure and application support, and contribute to wider digitalisation and automation efforts.

Key Responsibilities:

• Provide 1st and 2nd line technical support for hardware, software, and network issues.
• Set up, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Support user onboarding by creating accounts, setting up devices, and ensuring smooth access to systems.
• Assist with installation and updates of software and business applications.
• Help maintain IT documentation, including logging incidents and resolutions in the ticketing system.
• Monitor and manage IT inventory, tracking devices and equipment assignments.
• Support SAP Key Users by coordinating and communicating ongoing IT/business demands.
• Contribute to improving and automating processes in the manufacturing environment.
• Collaborate with cross-functional and international teams to support projects and digital initiatives.

We are keen to speak with IT Professionals who possess:

• Proven experience in a 1st or 2nd line IT support role, ideally in a manufacturing or industrial setting.
• Solid understanding of Windows operating systems, Microsoft Office, and basic networking.
• Experience supporting users with hardware, software and systems troubleshooting.
• Strong communication and customer service skills.
• Willingness to learn and support business applications (SAP knowledge a plus).
• Organised, proactive and capable of working independently and in a team.

Apply Now and Help Power the Future of Manufacturing IT in Bradford!