IT Technician

Full-time, Permanent | £34,000–£36,000 per annum | Waltham Forest

Senior IT Technician

We are seeking an experienced and proactive Senior IT Technician to join our IT team. This is a key role in supporting, maintaining, and developing our IT infrastructure while ensuring outstanding service delivery across the organisation.

Key Responsibilities

• Deliver 2nd and 3rd line support across a multi-site organisation

• Maintain and troubleshoot networks, servers, hardware, and software systems

• Manage Active Directory, Microsoft 365, and cloud environments (Azure, AWS)

• Lead IT projects including upgrades, migrations, and system rollouts

• Ensure cybersecurity best practices and data protection compliance

• Monitor system performance and maintain documentation

• Provide guidance and mentoring to junior technicians

Person Specification

• Extensive experience in a senior IT support role

• Strong knowledge of Windows and Mac operating systems

• Proficient in networking, firewalls, virtualisation (VMware/Hyper-V), and cloud services

• Industry certifications (CompTIA, Cisco, Microsoft) are desirable

• Excellent troubleshooting, communication, and organisational skills

What We Offer

• A collaborative, forward-thinking working environment

• Involvement in meaningful IT development projects

• Ongoing professional training and certification support

• Competitive salary and benefits

To apply, please send your CV and a short covering letter to