IT Technician

Company : Pure Resourcing Solutions

Job Type : Full Time

Cambridge, Cambridgeshire

Number of Applicants

000+

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Job Description - IT Technician

I’m excited to be recruiting for an IT Support Technician on behalf of a well-established and ambitious Managed Service Provider.

This role offers a challenging environment with plenty of opportunities to learn new products and skills; perfect for an IT Technician looking to advance their career. You’ll have the opportunity to work with the latest Microsoft technologies, supporting a diverse range of customer systems.

Key Responsibilities:

Provide support for Microsoft 365 and Windows 10/11 across client networks.
Analyse and diagnose support issues, providing solutions to customers efficiently.
Communicate effectively via telephone and email, ensuring excellent customer service.
Provide high-quality remote and on-site support to customers as required.

About You:

Minimum 1 years of experience in 1st line support within an MSP or fast-paced helpdesk environment.
Working knowledge of Microsoft Exchange, Teams, SharePoint, and Intune.
Flexibility to work early shifts when needed.
A clean driving licence for occasional on-site visits.
Good technical understanding of Microsoft technologies and cloud solutions.

Next Steps: Apply now!

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IT Technician

Job Description - IT Technician

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