IT Trainer

JOB TITLE: IT Trainer

LOCATION: Bristol - hybrid

THE PACKAGE: £45,000 - £55,000

THE BUSINESS: C4S Search are proud to be partnering with a law firm.

THE OPPORTUNITY:

• Develop and maintain expertise in firm software and systems
• Lead the design and delivery of IT inductions and ongoing software training.
• Identify and provide additional user training as needed.
• Collaborate with external software suppliers to stay updated and resolve training issues.
• Support and upskill the IT helpdesk by sharing system knowledge and solutions.
• Ensure user guidance materials (guides, videos, infographics) are current and accessible.
• Assist in creating and maintaining IT policies and processes.
• Foster strong relationships with staff across all offices and establish local training experts.

THE SKILLS REQUIRED:

• A qualification at HND level or higher in IT, Computer Science, or Training & Development is desirable.
• Previous experience in a similar training-focused role, ideally within a legal or professional services setting, would be beneficial.
• Strong IT skills with the ability to quickly learn new systems and clearly explain their use and functionality to end users.
• Proven experience in delivering training across various IT platforms, including remote sessions and one-to-one desk-side support.
• Excellent written and verbal communication skills, with the ability to engage and build rapport at all levels within the organisation.
• Skilled in designing and delivering training that is engaging, inclusive, and tailored to different learning styles and levels of experience.
• Well-organised, with the ability to manage your own workload and training calendar effectively.
• Strong analytical skills, with the ability to interpret complex information, distinguish between essential and non-essential requirements, and tailor training to meet business needs.