IT Trainer

IT Trainer - Professional Services - Bristol (Hybrid Working)
Full Time | Permanent
Salary: £30,000 - £35,000 (with some flexibility depending on experience)

A leading UK professional services firm is seeking a skilled and proactive IT Trainer to join its internal IT Training team in Bristol on a full-time, permanent basis. This hybrid role offers a fantastic opportunity to shape and support the digital learning experience for colleagues across the firm's national network.

Reporting to the IT Training Team Leader and working as part of a collaborative team, the IT Trainer will be responsible for delivering engaging training sessions and producing high-quality digital learning content. The role plays a vital part in enabling teams to confidently use a wide range of business-critical applications and platforms.

Key Responsibilities:

• Deliver IT induction training to new starters and provide ongoing training for existing employees
• Plan and coordinate training programmes aligned with business and technology requirements
• Create and maintain digital learning content, including videos and e-learning modules, using tools such as Microsoft Sway, SnagIt, Camtasia, Captivate, and Articulate Storyline 360
• Manage content on the firm's learning management system (LMS)
• Ensure all training materials are current, consistent, and professionally presented
• Respond to training-related queries via the team mailbox
• Support technology change initiatives through tailored training solutions
• Gather and analyse feedback to enhance training quality and relevance

Candidate Profile:

• Background in IT training or technical support, ideally within a professional services setting
• Strong knowledge of Microsoft 365, with advanced skills in Word, Excel, and PowerPoint
• Comfortable learning and delivering training on new software platforms
• Excellent verbal and written communication skills, with confidence in delivering virtual and in-person sessions
• Highly organised with good attention to detail and a proactive approach
• Willingness to attend the Bristol office occasionally, with occasional travel to other locations if needed

What the Firm Offers:
The successful candidate will join a progressive and inclusive firm that values personal development and wellbeing. In addition to a competitive salary range of £30,000 - £35,000 (with some movement depending on experience), the firm offers flexible working, a positive and collaborative culture, and access to a range of benefits and learning opportunities.

This is an ideal opportunity for someone looking to grow their career in IT training within a supportive and forward-thinking professional environment.