It Trainer

Systems Trainer – EPOS / IT

Location: Fully remote for the first 6 months, then field-based
Salary: Up to £35,000 per annum
Contract: 6-month FTC, with a strong likelihood of extension or permanent employment.

Role Purpose

An opportunity to develop a career in EPOS and IT training within the hospitality sector. You’ll initially deliver training remotely to clients, before transitioning into a field-based role involving regular travel to customer sites.

Direct EPOS experience isn't essential. We're interested in people who are IT-savvy, confident communicators and enjoy working with others. Previous experience delivering IT training, classroom sessions or teaching people how to use software would be advantageous.

This could also suit someone with a hospitality background who is looking to move away from long hours and evening shifts into a more structured career within technology and training.

Key Responsibilities

*

Deliver online and onsite training on software products and systems to new and existing clients.

*

Prepare for training sessions and develop an understanding of relevant systems and features.

*

Build positive relationships with clients and provide a professional, engaging training experience.

*

Communicate with internal teams regarding system changes, updates and any issues identified.

*

Manage training schedules, administration and follow-up tasks.

*

Maintain accurate training records and upload documentation to Asana.

*

Arrange travel and accommodation when required.

*

Follow company procedures, data security and health and safety requirements.

Required Skills & Experience

*

Confident, outgoing personality with excellent communication skills.

*

Able to build rapport and deliver a positive customer experience.

*

IT-savvy, with an interest in software and technology.

*

Previous experience teaching, training or demonstrating IT systems is advantageous, but not essential.

*

Highly organised, self-motivated and capable of working independently.

*

Professional approach and strong attention to detail.

*

Full UK driving licence and access to a car, as the role will become field-based after the initial six months.

If you're looking to move into a career in technology and training, or want to take your hospitality experience in a new direction, feel free to contact Martin on (phone number removed)
Only candidates based in UK and eligible to work in UK are allowed