Italian Speaking Customer Administrator

Full job description

We are seeking an organised and reliable Italian Speaking Office Administrator to support the day-to-day operations of a busy office.#

Key Responsibilities

* Answer incoming telephone calls and respond to customer enquiries in a professional and courteous manner.

* Process customer orders received via telephone, email, and WhatsApp.

* Print and process orders, ensuring they are forwarded promptly to the warehouse team.

* Schedule and coordinate delivery dates based on customer requirements.

* Prepare daily delivery routes and schedules for drivers.

* Maintain accurate records and complete general filing and administrative duties.

* Assist customers with product enquiries, order updates, and other requests.

* Provide general administrative support to the wider team as required.

Skills & Experience

* Fluent in Italian and English (spoken and written).

* Excellent customer service and communication skills.

* Professional and confident telephone manner.

* Strong organisational and administrative skills.

* Ability to prioritise tasks and manage a busy workload.

* High level of accuracy and attention to detail.

* Competent in using email, WhatsApp, and Microsoft Office or similar office software.

* Ability to work independently as well as part of a team.

* Positive attitude with a willingness to learn.

Thank you for your interest in opportunities with Unico Recruitment (London) Ltd.

Due to the high volume of applications we receive, we regret that we are unable to provide individual feedback to every candidate. If you have not heard from us within 48 hours, please assume that your application has not been successful on this occasion.

We will retain your CV on file and contact you should any suitable opportunities arise. In the meantime, we encourage you to visit our website regularly, as new roles are posted daily.

Unico Recruitment (London) Ltd is an independent recruitment agency with over 20 years of experience supporting clients and candidates across the UK. We wish you every success in your job search
Only candidates based in UK and eligible to work in UK are allowed