IVA Advisor

CCP is delighted to be working once again with a longstanding client in the financial services sector. Due to outstanding business performance and continued growth, we are supporting them in the recruitment of three talented IVA Advisors to join their thriving team in Cheadle, just outside of Stockport.

Are you a money-motivated, driven sales professional?
Are you looking to join a fast-growing, dynamic business?

About the Role
As an IVA Advisor, you’ll engage directly with clients to understand their financial circumstances, including detailed discussions about their income, expenditure, and creditor information. Using this information, you'll assess their situation and recommend the most suitable solution to help them clear their debts efficiently and responsibly.

Key Responsibilities

• Handle inbound and outbound (pre-qualified) leads with professionalism and empathy
• Maintain a high standard of objection handling and customer care
• Take full and accurate income and expenditure details from clients
• Assess each client's circumstances to determine the best debt solution
• Stay motivated, driven, and focused on personal and team performance targets
• Maintain excellent telephone etiquette and a compassionate approach at all times

What's in it for you?

• £30,000 basic salary
• Uncapped commission - OTE £60,000 to £70,000 (paid monthly)
• Join a fast-growing business with excellent career progression opportunities

Working Hours

• Monday to Thursday: Shift patterns of 8am-4:30pm, 10am-6:30pm and 11:30am–8pm
• Friday: 9am–4pm
• Saturday: 9am–4pm (1 in every 3 Saturdays, with the following Friday off in lieu)

Full-Time Office-Based Role - Immediate Start Available

Experience Required

To be considered for this exciting opportunity, you must have at least 12 months of experience in either IVA sales or debt management sales.

How to Apply
This role is being managed by Danielle and Sian at CCP. If you believe you have the relevant experience and would like to be considered, please apply online today. We aim to respond to all applications within 48 hours.

About CCP
CCP are specialists in Customer Operations and CX recruitment. Since 2010, we've earned a reputation for delivering exceptional service to clients and candidates alike. We immerse ourselves in the brands we represent, supporting both established names and exciting startups. Beyond recruitment, we assist businesses with talent attraction and employee retention strategies to ensure long-term success.