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IVA Manager-Post Appointment

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Job Description - IVA Manager-Post Appointment

Job Title: Post-Appointment IVA Manager

Location: South Manchester

Salary: Competitive, dependent on experience

Acting Agency: Imperium Financial Recruitment

Overview

Imperium Financial Recruitment is working with a large, high-volume IVA provider in South Manchester to recruit an experienced Post-Appointment IVA Manager. This is a pivotal role, overseeing the progression and management of active IVA cases to ensure they are administered efficiently, compliantly, and in line with client and creditor expectations.

Key Responsibilities
  • Manage the post-appointment team to ensure IVAs are administered effectively from approval through to closure.
  • Oversee day-to-day case management, including variations, income and expenditure reviews, breach cases, and completion certificates.
  • Act as the escalation point for complex or contentious cases, liaising with creditors, clients, and other stakeholders to resolve issues.
  • Ensure the team operates in full compliance with insolvency legislation, regulatory requirements, and company procedures.
  • Monitor team performance against KPIs and service standards, driving improvements where necessary.
  • Support, mentor, and develop team members, fostering a culture of accuracy, efficiency, and client focus.
  • Work closely with senior management to contribute to operational improvements and strategic objectives.
Candidate Profile
  • Significant experience in IVA or personal insolvency case management, ideally in a supervisory or managerial role.
  • Strong technical understanding of the post-appointment IVA process, including regulatory and compliance requirements.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to thrive in a fast-paced, high-volume environment while maintaining attention to detail.
  • A proactive and organised approach, with the ability to manage competing priorities.
Original job IVA Manager-Post Appointment posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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