Join Our Team as a Front-of-House Professional in and Thriving Exciting Environment

We are looking for an experienced front-of-house receptionist who is eager to excel in an exciting new role - someone who can thrive in an active corporate environment. This is an amazing friendly place to work in stunning offices right in the heart of Birmingham. Being in this front-of-house role means you are the first-person visitors see and the first impression they have when they walk through the door, so professionalism is necessary. If you are a flexible person who is available for part-time hours Monday to Friday, organised, calm, and someone who loves working in a team environment where no two days are the same, this might be the perfect role for you.

The Role

• Meeting and greeting visitors, being the first point of contact when they arrive.
• Answering all inbound calls that come through and redirecting these to the correct department.
• Booking meeting rooms for clients, using the booking system efficiently and managing it appropriately.
• Organising passes for staff and visitors when they arrive, ensuring the appropriate groups are notified.
• Forwarding all correspondence, including emails, messages, and post, to the correct individual within an appropriate time-frame.
• Ordering and organising office supplies, including stationery, ensuring this is ordered when required.
• Communicating with clients, visitors, and colleagues clearly and professionally always.
• Organising and managing the delivery of refreshments and items for business lunches when required.
• Completing any ad-hoc tasks as needed to maintain the smooth running of front-of-house.

Key Skills

• Experience in a customer-facing role
• Strong teamwork skills
• Confidence in dealing with guests.
• Strong organisational skills
• Ability to multi-task.
• Proficiency in using Microsoft Office & Outlook
• Ability to work with confidentiality and discretion.
• A welcoming personality

Apply now or call Kieran on 0121_633_4443 for any more information!