Junior Customer Order Executive

Junior Customer Order Executive

£24 - £26k plus up to 2k yearly bonus

Greenford (hybrid working)

Are you motivated by delivering exceptional customer service?

Do you have some office support or admin experience and want to take the next step up?

If so, my client a fabulous manufacturing business are now looking for a person to fully support a really busy team of key account managers.

This role is a busy and varied one and will involve taking ownership of a range of customer support functions. The role will enable you to help manage a set of existing customer accounts and will involve you further developing relationships with your customers.

You will be joining a family-owned business that really care about their people. Monday to Friday 9-5pm with hybrid working pattern after probation, 22days holiday which increases after a year plus parking is available!

Duties

• Managing of all incoming orders and enquiries
• Advise on product availability.
• Quoting on prices and stock availability
• Provide customers with ETA dates and deal with delivery issues.
• Issue and raise invoices.
• Manage requests for samples.
• Give advice on artwork requests.
• Complete order notifications
• Lots of liaison with warehouse, sales and despatch departments
• All supporting administration

Experience needed.

• Strong verbal and written communication
• Any knowledge of Google Docs or Google sheets helpful
• Highly organised and efficient
• Effective listening skills
• Some relevant customer service or office admin support experience

This is a fantastic opportunity for someone who has gained some customer service experience, ideally within an office-based environment, but not essential. This role offers the opportunity to develop and grow within the business, so we are looking for someone who is ready to learn and grow!

If this sounds like the perfect opportunity for you, apply today! If it’s not quite right but you know someone who fits the bill, remember our refer-a-friend scheme – you could earn a £100 voucher!

Please note: To qualify for the voucher, the recommended candidate must successfully complete their probationary period with their new employer.

Please note due to the high volume of applications, if we do not contact you within 48 hours, please assume your application has been unsuccessful.

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