Junior Customer Project Manager - Fibre

NMS Recruit have a fantastic opportunity for a Junior Customer Project Manager to join a thriving telecoms business based in the North West. As a Junior Project Manager for Customer Delivery you will play a key role in coordinating and supporting the successful deployment of Fibre services. Working closely with internal teams, external suppliers, and customers you will help ensure projects are delivered on time, within scope, and to high quality standards.

This is an excellent opportunity for an organised, proactive individual looking to develop a career in project management within the telecoms or fibre infrastructure sector.

Responsibilities

• Support end-to-end delivery of customer projects for Fibre services.
• Coordinate project activities and ensure milestones are met in line with delivery schedules.
• Liaise with customers, field engineers, network planners, and third-party contractors to ensure smooth execution of project plans.
• Maintain accurate project documentation including trackers, risk logs, and delivery plans.
• Provide timely project updates to stakeholders and escalate risks or delays when necessary.
• Assist with site access arrangements, wayleaves, and customer communications as required.
• Track and report on delivery KPIs and support continual service improvement.
• Ensure compliance with health & safety and quality standards throughout the delivery lifecycle.
• Support the Project Delivery Manager and wider team with administrative and coordination tasks.

Essential Experience

• Strong organisational and communication skills.
• Proficient in MS Office (Excel, Outlook, Word) and/or project tracking tools.
• Ability to manage multiple tasks and prioritise effectively.
• Strong attention to detail with a proactive, problem-solving mindset.
• Team player with a willingness to learn and develop project management skills.

Desirable Experience
• Some experience or knowledge of fibre infrastructure or telecoms delivery.
• Awareness of project management methodologies (e.g., PRINCE2, Agile).
• Previous experience in a customer-facing role.

Benefits

• Up to £29,000 DOE
• Hybrid working
• Birthday and work anniversary off
• 25 days holiday plus bank holidays
• Death in service
• Additional benefits

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