Junior E-Commerce Executive

Junior E-Commerce Executive

Location: Pontcanna, Cardiff - Office-based with hybrid working available
Salary: Up to £30,000 DOE
Hours: Monday to Friday, 8:00am - 4:00pm
Early Finish Fridays: 1:30pm
Benefits: On-site parking, social events, hybrid working opportunities

About the Role

We are looking for a motivated and detail-oriented Junior E-Commerce Executive to join our client's growing team. This is an excellent opportunity for someone looking to develop a career in e-commerce, digital marketing, and customer engagement within a supportive environment.

Working closely with the E-Commerce team, you will provide administrative support, assist with website management, support marketing and social media activity, and engage with business customers to encourage fundraising initiatives.

Key Responsibilities

Support the E-Commerce team with day-to-day administrative tasks
Update and manage website content, ensuring accuracy and consistency
Monitor and maintain online product and campaign information
Provide excellent customer service via phone, email, and online channels
Build positive relationships with business customers and partners
Make outbound calls to businesses to encourage fundraising participation
Assist with social media and marketing activities
Handle customer enquiries efficiently and professionally
Ensure all records and information are kept accurate and up to date
Support ongoing e-commerce projects and campaigns

What We're Looking For

A keen interest in e-commerce, digital marketing, or online retail
Strong administration and organisational skills
Excellent attention to detail
Confident and professional telephone manner
Comfortable speaking with businesses over the phone
Strong communication and customer service skills
Good IT skills, including Microsoft Office
Ability to manage multiple tasks and priorities
Positive, proactive, and willing-to-learn attitude

What's on Offer

Salary of up to £30,000
Early finish every Friday at 1:30pm
Hybrid working flexibility
On-site parking
Regular social events
Supportive team environment
Excellent opportunity to gain experience and grow within e-commerce and digital marketingIf you're looking to take the next step in your career and join a business where you can develop your skills across e-commerce, marketing, and customer engagement, we'd love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Only candidates based in UK and eligible to work in UK are allowed