Junior Merchandiser - International online

As a Junior Merchandiser working across all international online channels, you will play a key role in driving the growth and profitability of M&S international websites and digital marketplaces, including platforms such as Amazon and Zalando. Working at the heart of a fast-paced, commercial team, you will take ownership of planning and trading activity, managing stock across our international websites and marketplace channels. You will maintain and re-forecast the WSSI, manage sales budgets and OTB, analyse seasonal buys and turn weekly trading data into clear actions. In close partnership with the Merchandiser and teams across trading, partnerships, logistics, digital and international markets, you will influence channel decisions, optimise stock and sales, and help deliver the commercial plan while maintaining exceptional brand standards.

This role is ideal for an experienced merchandising professional who combines strong commercial judgement with advanced analytical skills and excellent attention to detail. You will be confident managing stock across international websites and digital marketplaces, working with WSSI, MFP, OTB and channel-led metrics, and translating complex performance data into clear recommendations. Strong communication, influencing and stakeholder management skills will help you challenge constructively, manage competing priorities and guide Assistant Merchandisers while supporting consistent, efficient ways of working.

NB This is a full-time role based at our Paddington Support Office a minimum of three days a week.

What you’ll do 

Your key accountabilities will include:

• Maintain and continuously re-forecast the WSSI using channel-led metrics, ensuring visibility of performance across all channels and identifying clear risks and opportunities, under the guidance of the Merchandiser.
• Manage the Business Unit (BU)/department retail sales budget, using MFP and other planning tools to generate an OTB that you own and are accountable for delivering in line with the commercial plan.
• Analyse forward seasonal buys, working closely with partnership teams to challenge and influence channels alongside the Merchandiser to optimise trade and maximise sales.
• Drive the weekly trade with consistency and discipline, using data-driven insights to identify risks, highlight opportunities and recommend required actions.
• Champion efficient ways of working, supporting process consistency across merchandising teams and guiding Assistant Merchandisers where needed.

Who you are 

Your skills and experience will include:

• Strong merchandising experience, including maintaining and re-forecasting a WSSI and identifying commercial risks and opportunities.
• Highly numerate, with strong analytical and interpretive skills and confidence using MFP, OTB and other planning tools.
• Commercial judgement and the confidence to challenge and influence channel and partnership teams to optimise seasonal buys and trading performance.
• A disciplined approach to weekly trade, with the ability to translate performance metrics into clear recommendations and actions.
• Excellent communication, influencing and organisational skills, with the ability to build strong relationships and guide Assistant Merchandisers where needed.

What’s in it for you? 

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome 

We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. 

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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