Key Account Manager

Grafton Recruitment are delighted to be partnering with a successful, leading safety integration solution provider in Mansfield who are looking for a Key Account Manager with a background in Safety, especially CCTV equipment to join them.

Duties and responsibilities:

* To manage a number of key contracts within the business

* To secure and maintain strong, professional and high-quality relationships with our customer base

* To gain and maintain a strong, strategic understanding of our customers' needs

* To act as the voice of the customer within the business

* To gain and maintain a strong relationship with manufacturers, distributors and consultants within the security sector

* To work with our customers to produce solutions that meet their operational and strategic needs, acting as their trusted and professional guide

* To survey, design and quote for the installation, service and maintenance of a range of life safety systems with a strong focus on CCTV

* To work with the wider team to support the submission of tenders and bids for new business

* To work with the Head of Customer Engagement to produce commercial forecasts

You will have:

* Strong interpersonal skills with experience of providing a world class customer experience

* Experience of working within the Security Sector

* Strong knowledge of complex CCTV systems, associated transmission and networks

* Experience of designing or installing security, life safety and connected systems (including but not limited to CCTV, Access Control, Intruder and Fire)

* Experience of constructing build sheets and quotations