Key Account Manager

In this role, you'll be responsible for growing and managing a panel of high-performing brokers across Scotland and the North of England, identifying new business opportunities, and using data to target the right partners at the right time.

Client Details

We're working with a high-growth, specialist mortgage lender that's redefining how people access home finance. Our client offers a unique and modern proposition in the mortgage market - driven by customer-first values, smart use of data, and a commitment to providing fairer, more flexible solutions.

As they continue their impressive growth journey, they are seeking an experienced Key Account Manager to join their expanding team. This is a fantastic opportunity for a commercially-minded relationship builder who thrives on driving business through insight, strategic thinking, and genuine collaboration.

Description

• Broker Development: Identify, engage, and onboard high-potential intermediaries using data to guide your prospecting and prioritisation.
• Panel Growth: Build strong, lasting relationships with your broker network, driving consistent application volumes and revenue growth.
• Strategic Sales: Use a data-led approach to refine your sales tactics, test new strategies, and focus your activity where it will make the biggest impact.
• Cross-Functional Collaboration: Work closely with internal teams - including underwriting, marketing, and operations - to support your brokers and resolve queries quickly.
• Market Feedback: Capture and share insights from brokers to help shape product development and identify untapped market opportunities.
• Professional Representation: Attend industry events and broker meetings, acting as a trusted and knowledgeable representative of our client.
• Regulatory Integrity: Ensure all activities align with Consumer Duty and regulatory best practice.

Profile

A successful Key Account Manager should have:

• Demonstrable success in a mortgage business development or account management role, ideally within a lender or intermediary-focused environment.
• Strong existing broker relationships and an excellent understanding of the UK mortgage market.
• Highly analytical with the ability to use data to inform your strategy and measure success.
• Strong interpersonal and communication skills - comfortable influencing, negotiating, and advising.
• Proactive, driven, and naturally collaborative.

Job Offer

• Growth & Recognition: Ranked in the Top 100 Fastest Growing Companies in the UK (2025) with clear plans for continued expansion.
• Impactful Role: Join at a pivotal moment and play a key role in driving business performance and broker engagement.
• Career Development: Benefit from structured quarterly career planning and support for professional growth.
• Supportive Culture: A collaborative and forward-thinking business that values integrity, innovation, and people.

• Growth Shares - A stake in the company's future success
• 30 Days Holiday + Bank Holidays
• Health Cash Plan
• Salary Sacrifice Pension Scheme
• Employee Assistance Programme
• Wellbeing Calendar focused on mental, physical, and financial health