Key Account Manager

Location: Sheffield
Company Car: Available after 9 months
Commission: Available
Sector: Waste / Recycling / Brokerage
Role Type: Account Management, Retention & Growth

About the Role

We are looking for a proactive and commercially minded Key Account Manager to take ownership of a portfolio of high-value accounts, with an existing annual spend of approximately £3–4 million.

This is not a traditional account management role. You will be responsible for both retaining and growing your accounts, with an expectation to generate approximately 1.25% growth across the portfolio.

You will become a key point of contact for your clients and will be expected to take full ownership of the relationship — making sure things happen, problems are resolved quickly and clients receive an excellent level of service.

What You'll Be Doing

You will have genuine ownership of your accounts and will be involved in everything required to keep them running successfully.

Your responsibilities will include:

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  Managing and developing a portfolio of high-value customer accounts.

  
  


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  Protecting and retaining existing business while identifying opportunities for growth.

  
  


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  Delivering approximately 1.25% growth across your portfolio.

  
  


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  Building strong, long-term relationships with key stakeholders.

  
  


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  Acting as the main point of contact for your clients and taking ownership of issues through to resolution.

  
  


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  Coordinating solutions across internal teams, suppliers and customers.

  
  


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  Managing day-to-day account administration where required.

  
  


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  Making sure actions, queries and problems are followed through and resolved.

  
  


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  Identifying opportunities to increase spend and develop existing accounts.

  
  


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  Keeping clients fully informed and ensuring they feel looked after at all times.

  
  


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  Taking a hands-on approach rather than simply passing problems to someone else.

  
  

The Person We're Looking For

We're looking for someone who is energetic, commercially driven and hands-on.

You may come from the waste, recycling, waste brokerage or another brokerage environment, but equally, you could have experience in another fast-paced, entrepreneurial business where you've had to juggle multiple priorities and make things happen.

The ideal person will:

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  Be proactive and take ownership.

  
  


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  Have a strong commercial mindset.

  
  


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  Be comfortable working in a busy, fast-moving environment.

  
  


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  Be someone who doesn't make excuses and finds solutions.

  
  


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  Be willing to get involved in the detail, including administration when required.

  
  


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  Be highly organised and able to juggle multiple priorities.

  
  


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  Have excellent communication and relationship-building skills.

  
  


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  Be resilient and comfortable dealing with challenges.

  
  


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  Enjoy having responsibility and being accountable for their results.

  
  


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  Have a genuine desire to grow accounts rather than simply maintain them.

  
  

Why This Role?

This is an opportunity for someone who wants real ownership and responsibility within a commercially focused business.

You'll have the opportunity to manage a significant portfolio, directly influence account growth and build strong relationships with key customers.

If you're someone who thrives in a busy environment, enjoys solving problems and wants to be the person who gets things done, this could be a great fit.

Ideal backgrounds include: Waste Management, Recycling, Waste Brokerage, Commercial Brokerage, Recruitment or other smaller, fast-paced businesses where being hands-on and adaptable is essential.