A

Key Account Manager - Manufacturing

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Key Account Manager - Manufacturing

Key Account Manager - Manufacturing


Location: Droitwich

Job Type: Full-Time -On-site

Hours: Monday to Thursday 8.30am - 5.15pm and Friday 8am - 1pm

Salary: £30,000 - £33,000 p.a. + Benefits
Industry: Manufacturing / Engineering

Are you a confident communicator with a passion for delivering exceptional customer service? Do you thrive on building strong client relationships and solving problems collaboratively? We are currently recruiting for a dynamic Key Account Manager to join a growing manufacturing organisation specialising in bespoke manufacturing solutions for a diverse range of industries.

This is an exciting opportunity for an ambitious individual to become the vital link between customers and the business, ensuring satisfaction, loyalty, and continuous growth.

The Role:

You will act as the voice of the customer within the business-managing enquiries, resolving challenges, and ensuring projects run smoothly from initial contact to order fulfilment. With a strong focus on relationship building, you will oversee key customer accounts, liaising with internal departments to deliver tailored solutions that meet and exceed expectations.

Key Responsibilities:

  • Manage incoming customer enquiries via email, phone, and web, ensuring a timely and effective response.
  • Gather essential information to assess feasibility, generate quotations, and gain internal approvals.
  • Follow up quotations, handle technical queries, and convert opportunities into confirmed orders.
  • Oversee the contract review process and liaise with production to ensure delivery timelines are met.
  • Maintain ERP systems with accurate customer and product data (BoMs, routings, pricing).
  • Proactively manage relationships, resolve complaints, and support small-scale engineering changes.

About You:

  • Previous experience in a Customer Service, Account Management, or Sales Support role within a manufacturing or engineering environment.
  • Organised, detail-oriented, and able to juggle multiple tasks under pressure.
  • Highly numerate with a solution-focused approach to problem-solving.
  • Confident working with ERP/CRM systems and Microsoft Office applications.

Ready to take the next step in your career?
Apply now with your updated CV or contact our recruitment team for more information. This is your chance to join a thriving industry leader with a reputation for quality and innovation.

Original job Key Account Manager - Manufacturing posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Key Account Manager Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Key Account Manager Jobs in the UK

GrabJobs is the no1 job portal in the UK, connecting you to thousands of jobs fast! Find the best jobs in the UK, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.