Key Accounts Administrator

Key Account Administrator

Northampton - onsite

£30,000 to £34,000

Company Profile

A fabulous opportunity to join an expanding consumer business. With another record-breaking year and lots of growth plans ahead, this is a new role and opportunity to join a small team supporting the Sales Representatives, working alongside the customer service team. This is a varied role covering all aspects of support.

What’s on offer?

Working hours at 9am to 5pm Monday to Friday

* 25 days holiday plus bank holidays

* Free products and product discount

* Free onsite parking, also accessible by public transport

* Full training and development

What will you do as a Key Account Administrator

* Provide day-to-day administrative support to Key Account Managers

* Process customer purchase orders, monitor order status and ensure orders are delivered accurately and on time

* Act as a key point of contact for major retail customers, responding to queries and resolving order or delivery issues

* Prepare weekly and monthly sales reports, tracking sales performance, customer KPIs, promotional activity and product performance

* Maintain accurate pricing, product listings, customer portals and retailer systems

* Monitor outstanding orders, delivery performance and customer service levels

What will you need to be a Key Account Administrator

* Previous experience within Sales Administration, key account management of customer service

* Happy to be based onsite 5 days a week and be a driver with own transport

* Confident dealing with customer and support Sales Reps previously

* FMCG or Retailer experience would be an advantage

* Use Excel to an intermediate level and have used Sage

* Goes above and beyond for customers and commercial aware of business impact

Job Number 11424
Only candidates based in UK and eligible to work in UK are allowed