Key Worker - Intensive Support

Organisation: Leicestershire County Council

Work Location: Loughborough Children and Family Centre Regent Street, Loughborough LE11 5BN

Salary: £36,621 - £40,458 per annum (pro rata for part-time)

Working Hours: 1 x 37 hours, 1 x 30 hours per week

Contract Type: Permanent or Fixed term for 12 months (Dec 2026 - Dec 2027)

Closing Date: 29th October 2026

Interview Date(s): 11th November 2026

Are you looking for a rewarding career where you can make a difference?

Do you want a job where no two days are the same?

About the Role

Targeted Family Help Charnwood are looking for Keyworkers! (1 x 37 hours permanent and 1 x 30 hours 12 months). Do you have experience of providing direct support in the home to children and families with complex needs? Do you have experience of identifying and delivering appropriate evidence-based interventions to families and experience of working with issues of conflict and confrontation and an ability to diffuse difficult situations? If so, we would love to hear from you. 

An enhanced with barred list DBS check is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must:

• Experience of providing direct support in the home to children and families with complex needs which may include mental health, offending, substance misuse, domestic violence, and abuse, and/or educational issues


• Experience of identifying and delivering appropriate evidence-based interventions e.g. solution focussed brief therapy, the Freedom Programme, parenting programmes, brief intervention, Cognitive Behavioural Therapy based approaches, motivational interviewing


• Knowledge and awareness of issues which may have an impact on the lives of families such as domestic violence and abuse, mental health difficulties, substance misuse, poverty, housing


• An understanding of the impact of discrimination on the lives of those from minority ethnic communities and others that experience social exclusion, and an ability to work with people from diverse backgrounds


• Awareness and understanding of ‘good enough parenting’ and relationship between poverty and social deprivation and to be able to hold a compassionate position but still hold protection of children as the priority. Be able to recognise ‘cumulative harm’ and risk indicators of different forms of harm – sexual, physical, emotional and neglect.


• Ability to work proactively, persistently, and persuasively with families who may not be willing to engage with services and use a range of techniques that encourage active participation


• Ability to build professional confidence and resilience, good working relationships with families, ability to over-come barriers to them engaging, recognising reasons for resistance to change, where tensions can exist. Ability to communicate sensitively and effectively with children and adults, focusing on hearing and capturing the child’s voice.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents.  You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Chloe Brakes, Team Leader

[email protected]  

Or

Sally Riches, Team Leader

[email protected] 

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support. 

By applying for this post, you agree to our Terms and Conditions.