With over 60 years of experience KGM have proven to be a key player within the specialist motor insurance market. Initially being the dominant supplier in classic car insurance over the years KGM have expanded to provide leading cover in all vehicle business classes. Now an MGA with clear intent to grow further we are looking for individuals to join our expanding team.

Business Entity: KGM

Hybrid: 4 days in the office and 1 day working at home. Ideally but prepared to negotiate

Office Location: Romford, Essex

Main Responsibilities:

•    Application of company reserving philosophy.
•    Management of Claims through the applicable Portals
•    Negotiation of policyholder and third party claims to settlement including Personal Injury
•    Communicating with brokers 
•    Instructing and liaising with solicitors and adjusters from agreed panel
•    Assist with internal and external audit process
•    Liaising with underwriters on claims issues
•    Putting service excellence to our internal and external customers at the heart of everything we do

Skills and Experience:
•    Knowledge of coverage’s, benefits and exclusions.
•    Good understanding of legal liability and supporting case law
•    Understanding and application of legal and regulatory issues relating to the policy wordings
•    Understanding of the MoJ reforms, RTA and Credit Hire
•    Understanding and application of standard processes and procedures.
•    Experience of Personal Injury evaluation tools
•    Experience of handling PI claims in both portals and outside

Personal Qualities:

•    Team player combined with a positive attitude to new challenges
•    Good communication skills both written and verbal
•    Demonstrates a willingness to learn and ability to identify appropriate sources of learning 
•    Good negotiation skills.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.