Laboratory Manager

Role Overview

We are seeking a Laboratory Manager to lead a dynamic laboratory environment where quality, efficiency, and collaboration come first. In this role, you’ll drive operational excellence, ensure regulatory compliance, and empower a high-performing team to deliver outstanding results. From optimising workflows and managing equipment to shaping processes and supporting client success, you’ll play a key role in advancing both scientific outcomes and business goals.

Key Responsibilities

• Oversee and optimise lab operations, ensuring GxP, SOP, and policy compliance.


• Manage and validate lab equipment, coordinate service calls, and maintain the equipment database.


• Conduct reagent stock management and support workflow and system improvements.


• Supervise, train, and assess team performance against defined KPIs and goals.


• Facilitate communication, conflict resolution, and team collaboration.


• Oversee resource allocation and support lab space planning and design.


• Collaborate with study teams to meet client expectations and revenue targets.


• Write/review SOPs, manage CAPAs, and ensure continuous process improvement.


• Report operational progress, updates, and performance to management.


• Observe appropriate regulatory guidelines, SOPs, policies and study documentation.


• Working in accordance with standard operating procedures (SOPs) by authoring, reviewing, and maintaining SOPs, guidance documents, and policies, as well as providing training and support to staff.
  
  

Qualifications & Experience

• Minimum of an Honours degree with 2 years’ experience, or 4–5 years of relevant work experience.


• Experience working in a GxP and/or GCLP-accredited environment.


• Ongoing awareness training in ISO, GCP, and GLP is required and must be kept up to date.


• Continuous professional development through training, workshops, or seminars is encouraged.


• Strong written and verbal English communication skills.


• Proficient in Microsoft Excel and other Microsoft Office applications.
  

PLEASE ENSURE THAT YOUR CV/RESUME IS SUBMITTED IN ENGLISH.