Laboratory Supervisor - Curtain Wall & Rainscreen Cladding

Our global network of 80+ laboratories is constantly evolving, because the world around us is always changing. We embrace this — we invest in improving our equipment and our skills so we’re one step ahead of the market. One day we could be setting up a burn test and the next, simulating a tornado. And because we’re always evolving, your career will evolve alongside us, whether you’re working on brand new technology or connecting with experts around the globe.

Join us as a Laboratory Supervisor for our PMU (Performance Mock-Up) team to drive the growth of our organization and deliver real change — in a changing world! The PMU team is responsible for building façade testing in our full-scale test laboratory in Telford where we undertake testing of curtain wall and rainscreen cladding products.  It’s therefore vital that you enjoy working outside in all weather conditions! 

The Laboratory Supervisor will lead a small team and provide oversight for the day to day operations of the PMU Lab, who focus on testing curtain walling, rainscreen and cladding. The supervisor will assist in scheduling, assigning and coordinating workflow to assure proper utilization, training, coaching and development of staff. Operates as a working supervisor, performing lab tests and recording of test results.

• Supervises the day-to-day delivery of high-quality testing services.
• Monitors the daily productivity and quality of work, allocates resources as required and troubleshoot/escalate problems as necessary.
• Collaborates with project teams, sales and support functions within organisation for the effective completion of projects  
• Schedules, assigns, reviews and coordinates workflow to assure proper utilization and training of lab staff, ensuring all work is in accordance with regulatory and organizational policy, accreditation/compliance requirements.
• Provides input into the annual budgetary goals, capital expenditure budget for lab equipment and tactical plans for assigned lab team.
• Contributes to preparing instructions for test methods, procedures, quality control and maintenance procedures.
• Examines test samples, test performance and provides input regarding issues and/or problems with test/data sheets.
• Operates machines and lab equipment, may perform routine maintenance of designated test equipment and laboratory area.
• Integrates continuous improvement concepts and techniques into all aspects of the job.
• Under supervision, manages the performance of direct reports by defining accountabilities, establishing performance objectives, providing feedback and guidance, assist in hiring and ensuring that all policies are understood and adhered to.

• Higher secondary education (equivalent to HNC/HND) in technical discipline. 
• Technical knowledge and experience in a construction setting would be beneficial 
• People management experience in the region of 3-5 years, with demonstrated ability to coach and train others. 
• Excellent communication skills  
• Ability to build and maintain good working relationships.
• Ability to speak credibly in area of own expertise and communicate in a variety of methods.
• Ability to communicate technical information in a non-technical way.
• Able to develop and present training materials using a variety of methods (group presentations, video, etc.).
• Ability to analyze data and trends and draw useful conclusions.
• Strong customer focus and effective customer service skills.
• Understands the impact of changes to requirements and can communicate the impact to the test method
• Proficiency in English is a must.

It would be a bonus if you also had:

• A degree in a technical field
• Knowledge and experience of curtain walling and rainscreen cladding
• Understanding of ISO 9001/17025
• Understanding of Lean Six Sigma and continuous improvement principles
   

This role is an onsite role, 5 days per week in Telford.  

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