Laboratory Technician

About THG 

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. 

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. 

With us, you’ll go further, faster. What are you waiting for? 

Location: THG Labs, Meridian Business Park, Trowbridge, BA14 0BP

About THG Labs

THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include:

• In-house market knowledge & trends


• End-to-end service from idea generation through to manufacturing and launch


• Technical, commercial and production expertise


• Outstanding customer service

About The R&D Team

Based within the Technical division of the business, The R&D team are responsible for formulating products and seeing them through, from concept to the factory, whilst also ensuring all testing elements required for the PIF are carried out.

Why be a Laboratory Technician at THG Labs? 

The position of Laboratory Technician is intended to facilitate the smooth and efficient running of the laboratory teams. The position provides a foundation in essential aspects of the laboratory environment, from basic formulation development, through to laboratory and factory hygiene. The position requires compliance with company policy, including Good Manufacturing Practices (GMP) and Control of Substances Hazardous to Health (CoSHH).

As a Laboratory Technician you will:

• Assist Chemists in the day to day running of the laboratory.


• Follow company Standard Operating Procedures (SOP’s).


• Follow company Work Instructions (WIN’s).


• Make formulations under the instruction of Chemists, prepare samples for customer evaluation, product stability and compatibility testing.


• Prepare bulks for user trial, clinical efficiency testing, safety testing and any other appropriate purposes.


• Assist Chemists with stability and compatibility testing, including evaluating samples, recording, and reporting of results.


• Maintain hygiene standards within the laboratory, ensuring it remains a clean, safe, and efficient workplace.


• Maintain accurate records relating to the development and production of safe and legal cosmetics and personal care formulations.


• Monitor and manage laboratory raw material stock levels, maintaining clean storage conditions, and ensuring safe handling of chemicals in accordance with company policy.


• Assist Chemists with pilot batches when required.


• Demonstrate effectiveness as a member of the Technical team through consistent professional conduct and role model behaviour.


• Communicate effectively and positively with all teams, colleagues, and managers.


• Take reasonable care for the health and safety for yourself and other persons who may be affected by your work.


• Cooperate with regards to all company health & safety measures, following H&S training when using equipment.


• Report to a person in authority any work situation which may represent a serious or imminent danger to health & safety or any shortcomings in the protection arrangements to health & safety. In respect of any hazards remember ‘see it, report it’.


• Help to promote a positive working atmosphere within the company.


• Any other duties that may be required from time to time.

What skills and experience do I need for this role?

What’s in it for me?

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.


• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.


• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!


• Enhanced maternity and paternity pay, depending on length of service.


• Up to 10 days compassionate leave.


• Buy back up to 3 days each year.


• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP (Manchester Head Office).


• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.


• Up to 50% staff discount on THG brands.


• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.


• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.