L&D Advisor

Job Description and Person Specification

Job Title: Learning and Development Advisor
Department: Human Resources
Reporting to: Talent and Development Manager
Location: Primarily based in Norwich, with travel to other offices as required
Working Hours: 37.5 hours per week, Monday to Friday (flexible working options available)
Level: 5

Main Purpose of the Role

To support the Talent and Development Manager in delivering a high-quality training and development service across the firm. This includes managing the firm’s continuous professional development (CPD) initiatives, in-house training programmes, and overseeing all associated systems, processes, and procedures.

Key Responsibilities

Continuous Professional Development (CPD)

• Support the delivery and monitoring of CPD activities to ensure compliance with regulatory requirements.
• Identify and promote relevant CPD opportunities for employees.
• Maintain accurate records of CPD participation and outcomes.

In-House Training

• Collaborate with the Talent and Development Manager, Training and Development Committee, and HR team to deliver impactful learning and development initiatives.
• Conduct training needs analyses and recommend appropriate learning solutions.
• Schedule and coordinate training courses and events.
• Design, implement, and manage e-learning courses.
• Source and manage relationships with external training providers to ensure quality and value.

Systems and Processes

• Develop and maintain internal audit and evaluation processes for all learning programmes.
• Gather and analyse feedback to drive continuous improvement.
• Stay up to date with relevant legislation, regulatory requirements, and best practices in learning and development.

Additional Duties

• Contribute to monthly board reports and other updates related to learning and development.
• Undertake any other duties as required by the business.

Person Specification

Skills and Experience

• Strong understanding of learning and development processes and initiatives.
• Experience in designing e-learning content or willingness to train in e-learning authoring tools.
• Confident in handling a wide range of L&D-related queries.
• Excellent organisational and problem-solving skills.
• Strong communication and presentation abilities.
• Comfortable working with stakeholders at all levels.
• Ability to analyse performance data to inform training strategies.
• Proficient in Microsoft Office and other digital tools.

Personal Attributes

• People-focused with a strong sense of fairness and integrity.
• Detail-oriented and diligent.
• Creative, proactive, and solutions-driven.
• Self-motivated and adaptable.
• Resilient and collaborative team player.
• Flexible and open to change.

For more information about the client or the role please do call the Norwich office of Reed and ask for Andrea Makings or Maxine Ettridge

Please also request Andrea or Maxine on Linkedin