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L&D Manager

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Job Description - L&D Manager

Job Title: L&D Manager – Business Systems Engagement
Location: Hybrid (with travel to regional offices as required)
Contract: Full-time, Permanent

About the Role

Our client are seeking a dynamic and experienced Learning & Development Manager to lead their Business Systems Engagement function. This is a pivotal role within our central L&D team, responsible for driving the adoption and effective use of business systems across multiple office locations.

You will manage a team of L&D Officers, oversee the delivery of business systems training, and play a key role in the design and implementation of learning interventions. This includes supporting system upgrades, new implementations, and the induction of lateral hires. The role combines strategic oversight with hands-on delivery and stakeholder engagement.

Key Responsibilities

  • Lead and develop the Business Systems Engagement team, providing coaching and mentoring.
  • Project manage L&D contributions to system upgrades and implementations.
  • Design and deliver high-impact learning interventions focused on business systems.
  • Oversee and participate in induction training for new joiners.
  • Collaborate with stakeholders across all office locations to ensure successful system adoption.
  • Support training needs arising from mergers and acquisitions.

About You

  • Degree-qualified or equivalent experience in Business, HR, Law, or a related field.
  • CIPD or equivalent L&D professional qualification.
  • Project Management qualification (e.g., PRINCE2, Agile) preferred.
  • Proven experience in a multi-site L&D role with a strong operational focus.
  • Demonstrated ability to lead and develop teams.
  • Strong stakeholder management and interpersonal skills.
  • Analytical mindset with the ability to interpret L&D data and metrics.

Benefits

  • 25 days holiday (rising to 30 with service) plus Bank Holidays
  • Long Service holiday award
  • Private Healthcare (post-probation)
  • Pension Scheme (5% employer / 5% employee)
  • Profit Share and Performance Bonus schemes
  • Life Assurance and Permanent Health Insurance
  • Paid CSR Day
  • Enhanced Maternity/Paternity Leave
  • Subsidised gym membership
  • Electric car scheme
  • Hybrid working and flexible hours
  • Dress for your Day policy

Interested?

Please call Michelle Topley on or email your CV to . Alternatively apply online.

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