L&D Specialist

Learning & Development Specialist

£65K P.A

Chipping Sodbury (Hybrid)

Our client, an innovative property services company, has an exciting opportunity for a People Development Specialist to join their team!

The role:

• To design and develop blended learning programmes and solutions that support improvements in consistency, systems and processes.
• Consulting with the business and developing the skills and capabilities of operational teams, ensuring training aligns with the organisation's strategic goals.
• Support the building of robust learning pathways, and fostering a high-performance culture.
• Identification and management of external training partners for qualifications and skill development to 'Upskill trades for effectiveness and efficiency (technical skills)’
• Enhance the Learning Management System capability and offer, and influence engagement and use.
• Support People Development Manager to ensure the workforce is QUALIFIED to deliver services to customers in compliance with the Building Safety Act.
• Work closely with Health & Safety Manager to drive safety standards across the operational business (Toolbox talks, comms days, operative behavioural training).
• Design and roll out robust operative/trade development training programmes for key skill areas, including qualifications to recognise skills (e.g. on-the-job training, booklets, buddy systems, and champions).
• Consult and collaborate with BPs and the Programme Team to schedule operations design and delivery priorities and implement solutions such as Trainee Surveyors, Contracts Managers and Forepersons, to ensure progression opportunities and capability building.
• Develop and deliver training on key operational, legal and safety initiatives.
• Leverage external funding opportunities and partnerships to enhance the breadth and quality of training initiatives.
• Design effective induction and onboarding processes ensuring effective delivery for all new starters and promotions and automate processes to increase efficiency and unit involvement in early-stage employee engagement.
• Content Curation & Development - Work with subject matter experts to expand the digital learning offer with interactive and engaging modules.
• Regularly update the skills matrix to reflect current capabilities and future requirements across the organisation.
• Evaluate and enhance the toolbox talk programme, improving materials, delivery, and monitoring for quality and impact.
• Support broader OD projects as required, ensuring alignment with organisational goals.

Key skills/experience:

• Proven experience in designing and delivering operational training within a trade, construction, or maintenance environment
• Strong knowledge of compliance, safeguarding, and risk management in operational settings
• Demonstrable experience in developing and implementing trade-specific learning programmes and professional development pathways
• IT literacy, confident in use of MS Office applications and other IT software e.g Canva, Articulate, Open AI to design documents
• In-depth understanding and ability to apply learning and development methodologies, tools, and best practices
• Assessor or trainer qualifications (e.g., AET, CTTLS) desirable