General Duties:
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To test and fault diagnose units
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Disassembly and assembly of units
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Repair units in accordance with repair procedures
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Repair units in line with daily and weekly KPIS
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Basic Diagnosing
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Re-Evaluations
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Using the PC diagnostic system and verifying test results
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Using Windows Apps to obtain test software and create tools based on the provided instructions
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Reading technical documentation
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Part fitting and Final QC of multi-vendor brands
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Insurance work
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Understand Teardown process and spare part retention
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Diagnosing all laptops and difficult faults
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Software issues
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Repair of all laptop modules
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Soldering
Skills & Experience Required:
Essential:
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Confident in using small screw drivers and other tools.
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Knowledge of basic product function and interest in electrical repair
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Knowledge of hardware recognition
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Able to use Windows apps
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Excellent attention to detail
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Able to think outside of the box to find solutions
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Basic computer skills including use of databases
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Dedicated and able to follow processes.
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Excellent manual
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