Our Client is a Commercial Vehicle Main Dealership based in the Leicester area of the Midlands. An excellent opportunity has arisen for an experienced LCV Supervisor who enjoys working in a fast -paced environment to join their team.
Requirements
Effectively communicate with the Workshop technicians and the service reception to validate the booking information and repair time.
Ensure that customer expectations are always managed by working with each stage of the service process.
Maximise the shifts performance through effective problem solving, coaching & development
Manage workshop work -in -progress and provide timely updates on progress to service reception or directly to the customer
Work to the highest standards surpassing manufacturer’s and VOSA standards
Fast and accurate fault diagnosis using the latest diagnostic equipment
Complete thorough safety checks and preparing vehicles for MOTs
Ensure product knowledge and skills are maintained to company requirements
Attend training courses that are identified and when required
Carry out quality control checks on technician repairs
Ensure housekeeping is kept at the company standard and everyone in workshop is working to H&S standards set out in our statement and risk assessments
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