Lead Drainage Engineer

Recruit Assist are supporting Drainage & Plumbing Ltd is a fast-growing, customer-focused business delivering high-quality drainage and plumbing services.

We’re looking for an experienced Technical Service Supervisor to lead and support our drainage and plumbing road teams. You’ll play a key role in ensuring jobs are completed efficiently, safely, and to the highest standard, while driving performance and customer satisfaction.

JOB TITLE: Lead Drainage Engineer

SALARY:£45K pear year + oncall + Van

SHIFT PATTERN: Mon to Friday 7am to 4am

DETAILS:

* Leading and supporting our team of field engineers

* Manage and document issues including absence, lateness, complaints, and general enquiries.

* Providing expert technical advice on drainage and plumbing issues

* Managing escalations and complex jobs

* Monitoring performance and driving KPIs

* Supporting the planning team schedules and ensuring full coverage

* Conducting site visits, audits, and coaching engineers

* Improving processes to increase efficiency and first-time fix rates

* Working closely with internal teams to deliver excellent service

ESSENTIAL DRAINAGE EXPERIENCE:

* Minimum 1 year as a Lead Drainage Engineer

* 3 to 5 years as a drainage engineer before being a leader

* Local to the site

* confident in providing technical support

* Driving License max 6 points

* Will pass a D&A test

To be considered for this opportunity, all candidates must apply for this position and then we will review your application and contact you by phone and email
Only candidates based in UK and eligible to work in UK are allowed