Lead Engineer - NPI & Engineering

Your role

Your day-to-day

• Lead the deployment of Design for Serviceability within new product development projects.


• Embed service requirements early in the product lifecycle, including concept, risk assessment and stage gate reviews.


• Act as the key link between Field Service, Product Company Engineering and NPI teams.


• Own service readiness governance and approve key service deliverables.


• Represent Field Service in design reviews, challenging and influencing decisions to improve serviceability.


• Use field feedback, reliability data and service insights to drive continuous product improvements.

Your skills and experience

• Degree or equivalent experience in mechanical engineering, mechatronics or a related discipline.


• Engineering experience, ideally within product development, service engineering or a technical field service environment.


• Strong technical understanding and ability to influence engineering design decisions.


• Excellent communication and presentation skills, with confidence working across different teams and levels.


• Ability to manage priorities, balance project demands and work effectively in a matrix environment.


• Collaborative mindset with the ability to build strong relationships across Field Service, Engineering and Product teams.


• Experience with serviceability, product compliance, NPI processes or lifecycle engineering would be beneficial.


• Professional English language skills, both written and spoken.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the location where the job role is based, as compensation practices vary. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward.

Your location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Global Technology Centre, Burgess Hill and/or our Product Company, Clevedon

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us.