Overall responsibility for the safe, effective and compliant delivery of Spectrum.Life's regulated Virtual Primary Care services including:
- 24-hour, 7-day Virtual Primary Care service
- General Practice consultations
- Advanced Nurse Practitioner consultations
- Clinical triage within the regulated service
- Psychiatry consultation service delivered under the registered service
- Psychiatric assessment,diagnosisand management
- Prescribing of non-controlled prescription medication undertaken within the psychiatry consultation pathway
- Future regulated clinical services incorporated into the Virtual Primary Care model
Key Responsibilities:Clinical Leadership Provide overall clinical leadership for Virtual Primary Care by:
- Leading the clinical strategy for the service.
- Ensuring delivery of safe,effectiveand evidence-based care.
- Developing new clinical pathways.
- Supporting innovation and service transformation.
- Leading clinical decision making across the service.
- Providingexpert clinical advice to internal stakeholders.
- Supporting future growth and mobilisation activities.
Operational Leadership Hold overall operational responsibility for the day-to-day delivery of the service including:
- Clinical operations.
- Workforce planning.
- Capacity planning.
- Clinical rotas.
- Service performance.
- Operational KPIs.
- Workforce productivity.
- Access standards.
- Escalation management.
- Service resilience.
- Mobilisation of new services.
- Continuous operational improvement.
Clinical Governance Provide executive oversight of:
- Clinical governance.
- Patient safety.
- Clinical quality.
- Clinical effectiveness.
- Clinical audit.
- Consultation audit.
- Prescribing governance.
- Medicines management.
- Clinical risk.
- Incident management.
- Serious event reviews.
- Safeguarding.
- Complaints.
- Learning from incidents.
- DCB clinical safety.
- Clinical policies and procedures.
- Regulatory compliance.
Workforce Leadership Professional leadership for:
- General Practitioners.
- Advanced Nurse Practitioners.
- Psychiatrists working within the service.
- Clinical Leads.
- Other clinicians working within Virtual Primary Care.
Responsible for: - Recruitment.
- Clinical supervision arrangements.
- Performance management.
- Professional development.
- Clinical competency.
- Workforce engagement.
- Clinical leadership.
Client Leadership Provide senior clinical leadership for client relationships including:
- Clinical assurance.
- Governance meetings.
- Client escalations.
- Clinical reporting.
- Mobilisation.
- Service reviews.
- Regulatory assurance.
- Supporting commercial growth.
Financial Responsibility Responsible for the efficient operational management of the service including:
- Workforce utilisation.
- Capacity management.
- Clinical productivity.
- Operational efficiency.
- Service sustainability.
- Delivery of contractual KPIs.
- Safe growth.
Senior Leadership Member of the Clinical Leadership Team.
Contribute to:
- Clinical strategy.
- Organisational strategy.
- Operational planning.
- Regulatory strategy.
- Service development.
- Innovation.
- Growth initiatives.
Decision Making Authority Authority to:
- Lead all clinical and operational decisions relating to Virtual Primary Care.
- Approve clinical pathways.
- Implement service improvements.
- Lead governance initiatives.
- Escalate strategic risks directly to the Chief Clinical Officer.
- Make operational decisions relating to regulated services.
Clinical accountability remains with the Chief Clinical Officer.