Lead Product Manager

The Opportunity

Are you an experienced digital product leader ready to shape meaningful, user-focused digital experiences? We're looking for a Digital Product Lead to take ownership of our customer-facing web and mobile platforms, driving their evolution through clear strategy, strong collaboration, and measurable impact.

In this exciting role, you’ll drive the strategy and execution of our digital product portfolio, spanning web and mobile. You'll work closely with cross-functional teams and external partners to define roadmaps, deliver impactful features, and create seamless digital experiences that align with our broader customer journey.

What you'll be doing?

• Lead Digital Innovation – Shape and evolve our digital products in alignment with business goals and customer needs.
• Drive Product Strategy – Develop and implement a vision for digital that enhances user engagement, supports omnichannel experiences, and brings our brand to life.
• Own the Roadmap – Translate strategic objectives into actionable product roadmaps with measurable outcomes.
• Collaborate Cross-Functionally – Partner with developers, designers, analysts, and stakeholders to bring innovative features to life.
• Champion the User – Advocate for customer-centric design principles, ensuring every solution is intuitive and impactful.
• Measure What Matters – Define KPIs, track performance, and use insights to drive continuous improvement.
• Elevate Ways of Working – Help embed effective digital product practices and processes across teams.

What you'll bring:

• A proven track record in digital product ownership, ideally in consumer-facing industries.
• Strategic thinking paired with hands-on experience delivering digital products that users love.
• A strong understanding of UX principles and the ability to champion user-centred approaches.
• Confidence navigating complex stakeholder environments and balancing competing priorities.
• A collaborative mindset with the ability to energise, motivate and adapt to change.
• A data-driven approach to product decisions and measuring success.
• Experience in the travel industry is a bonus – but passion, curiosity and drive are what really count.

Why Join?

• Tailored training and career development
• Exciting growth and promotion opportunities
• Health care plan and eyecare vouchers
• Uncapped commission and bonus schemes
• Employee perks and discount programmes
• Loyal service awards and recognition
• A supportive, inclusive, and motivational team culture