Learner Engagement Officer

Learner Engagement Officer | £36,000 - £42,000 | Permanent | 35 hours a week
📍 Westpoint, Peterborough PE2 6FZ, UK (Hybrid) | 🕐 Full-time | 🌍 Global Organisation
Make a Difference to Learners Around the World
We're looking for a passionate and organised Learner Engagement Officer to help us create an outstanding learner experience and ensure the learner voice remains at the heart of everything we do.
We support individuals and organisations in developing the skills and knowledge needed to drive positive change through procurement and supply. With more than 70,000 members globally and a Royal Charter, we are committed to promoting excellence, ethics and professional standards across the procurement profession.
About us
The Chartered Institute of Procurement & Supply (CIPS) is the world’s leading professional body for procurement and supply, with over 70,000 members worldwide.
With a Royal Charter, we’re driven by a clear purpose: to raise standards, build capability, and support ethical, high-performing supply chain professionals globally.
What you’ll be doing
You will be co-ordinating an exciting programme of learner engagement activities and guest speakers while maintaining an annual calendar of engagement events. To do this, you will work with our Marketing, Apprenticeships and Delivery teams to promote events and maximise participation.
You will be able to design and facilitate learner focus groups, including face-to-face sessions and then use these sessions to gather insight into learner experiences, wellbeing and sense of belonging. From this, you will produce engaging "Learner Voice" communications for our Learners.
From these events, you will gather and review event feedback and use this data to provide insightful feedback reports for internal stakeholders. This information is critical to maintain for evidence and required for compliance. In this role, you will also
support Ofsted inspections, audits and quality assurance activity, while promoting and upholding safeguarding.
What we’re looking for
A passion for delivering an exceptional learner experience based on previous experience working in a learner engagement, education, training or customer-focused environment and coordinating events or stakeholder engagement activities.
Knowledge of apprenticeship programmes or vocational learning environments coupled with an understanding of Ofsted requirements, quality assurance or compliance frameworks.
The ability to analyse data and produce reports from the learner data gained and experience using tracking or project management systems such as Asana or similar.
Strong stakeholder engagement and communication skills alongside a collaborative and proactive approach
And a commitment to inclusion and learner-centred practice.
What you’ll get – an array of benefits, including:
* 25 days holiday + bank holidays
* Private medical insurance (BUPA)
* Pension scheme
* Life assurance (4x salary)
* Bonus scheme (non-contractual)
* On-site restaurant and other great facilities including a gym.
Why join CIPS?
At CIPS, you’ll be part of a globally connected organisation where you can take ownership of meaningful, complex HR work and genuinely shape our people practices.
You’ll join a supportive, collaborative and values-led team, where your expertise is valued and your development is encouraged.
Ready to apply?
If you're passionate about learner engagement, continuous improvement and making a positive impact on learner outcomes, we'd love to hear from you.
Join us and help shape an outstanding learning experience for procurement professionals around the world.
Apply now with your CV and a short covering letter telling us what excites you about the role and what you’ll bring to the team.
We can’t wait to hear from you!
Closing date: End of day, 30th September 2026
Only candidates based in UK and eligible to work in UK are allowed