Learner Experience Manager

Be the reason learners succeed!

Are you an experienced administrator or learner services professional looking for a role where you can genuinely make an impact?

We're partnering with an award-winning, Ofsted Outstanding apprenticeship provider that's transforming apprenticeships across the UK. Due to continued growth, they're looking for a Learner Experience Manager to join their friendly, high-performing team.

If you enjoy building relationships, solving problems and keeping things running smoothly, this is an opportunity to play a pivotal role in helping apprentices achieve their qualifications while working for an organisation that genuinely invests in its people.

The Opportunity

You'll be at the centre of the learner journey, working closely with learners, Coaches and employer partners to ensure programmes stay on track from enrolment through to completion.

You'll monitor learner progress, coordinate activity, identify where additional support is needed and use data to help drive outstanding learner outcomes.

No two days are the same, making this an ideal opportunity for someone who enjoys variety, ownership and making a visible difference.

We're looking for someone who has:

Experience within apprenticeships, education, training or learner support
Excellent administration and organisational skills
Confidence using Microsoft Excel and digital systems
Strong communication and stakeholder management skills
The ability to manage multiple priorities in a fast-paced environment
A proactive approach with a passion for delivering an exceptional learner experienceWhat's in it for you?

⭐ £32,000 salary

🏡 Hybrid working

🌴 33 days annual leave (including Bank Holidays and Christmas shutdown)

📈 Genuine opportunities for progression

🤝 Supportive, collaborative culture

🎯 A role where your work directly improves learners' careers and futures

If you're passionate about delivering an outstanding learner experience and want to join an organisation that's making a real difference, we'd love to hear from you.

Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities.

We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education.

Dovetail and Slate Ltd ((phone number removed)) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy.

Because education matters.

© Dovetail and Slate Limited.

Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency
Only candidates based in UK and eligible to work in UK are allowed