Learning and Teaching Coordinator

Durham University is looking to appoint a temporary (up to 6 months) Learning and Teaching Coordinator to their Mathematics Department. The role holder will be responsible for the provision of a professional, efficient administrative service, taking responsibility for operational aspects of programme delivery. They will ensure deadlines are met and service delivery standards are maintained, working in accordance with University and Departmental policies and procedures.

The Learning and Teaching Coordinator will often work independently but also as a member of the Learning and Teaching Team which is line managed by the Learning and Teaching Manager, taking day to day decisions and using their experience and initiative to decide on appropriate courses of action and resolve complex problems. They will possess excellent organisational and time management skills, display initiative and flexibility, and demonstrate a commitment to customer service excellence.

Person Specification

Essential Criteria

Qualifications/Experience

1. Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience.

2. Experience of working in a busy office environment delivering front line administrative services to a high standard.

3. Experience of managing time to meet deadlines and working under pressure without compromising on quality.

4. Experience of providing advice and guidance to a range of customers and colleagues.

Skills/Abilities/Knowledge

5. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally.

6. Strong digital competence across a range digital devices and apps.

7. Ability to solve problems yourself and as part of a team and resolve issues, plan solutions and make pragmatic decisions.

8. Committed to continuing professional development.

9. Ability to participate in networks to share and discuss good practice and exchange information.

10. Proven IT skills, including use of Microsoft Office.

11. Demonstrable ability to proactively work with team members to ensure the delivery of high quality services. .

12. Demonstrable ability to provide advice and guidance to a range of customers and colleagues.

This vacancy is being advertised on behalf of Gem Partnership Ltd who are trading as a recruitment business.

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