Learning Experience Host

Quadmark is a global enablement partner for high-growth teams operating in fast-changing, complex environments. We embed learning into real work and stay accountable for behaviour change and business outcomes.

The Learning Lounge is where Quadmark's ideas become experiences.

It's where clients, partners, our community and our team come together to learn, experiment and collaborate. This role creates the environment that makes those experiences memorable while capturing the stories that help more people discover Quadmark.

WHAT THIS ROLE IS REALLY ABOUT

The Learning Lounge is much more than a meeting space.

It's where we:

• Test and refine new learning experiences before they reach clients.


• Bring together customers, partners and our wider community.


• Capture ideas that become products, playbooks and thought leadership.


• Explore the future of learning, leadership and AI together.


• Showcase Quadmark's point of view through experiences, not presentations.

This role exists to ensure the Learning Lounge becomes a place people genuinely want to spend time in, and a source of stories, ideas and relationships that contribute to strengthening Quadmark's reputation.

The Learning Lounge is where Quadmark's ideas become real. It's where we experiment, learn, collaborate, build relationships and create experiences that shape our products, partnerships and reputation.

This role sits at the heart of that ecosystem, ensuring every conversation, event and visitor experience contributes to something bigger. By bringing people together, capturing what matters and sharing those stories with the world, you'll help establish the Learning Lounge as a place people return to for ideas, connection and inspiration.

WHAT THIS LOOKS LIKE IN PRACTICE

This role combines communications, content creation, hospitality and community building. You'll create an exceptional experience for everyone who walks through the door while capturing and sharing the stories that emerge from those experiences.

You'll help establish the Learning Lounge as a destination for learning and collaboration, extending its impact through thoughtful communications across our website, LinkedIn and other channels.

You are accountable for:

• Creating an exceptional experience for every visitor.


• Curating a welcoming, inspiring Learning Lounge environment.


• Capturing and sharing the stories that emerge from the space.


• Coordinating workshops, events and community gatherings.


• Helping establish the Learning Lounge as a recognised destination for learning, collaboration and innovation.

Community & Experience

Create an environment where people feel welcomed, inspired and connected.

• Owning the day-to-day running of the Learning Lounge.


• Opening, preparing and maintaining the space.


• Welcoming clients, partners and visitors.


• Hosting workshops, community events and learning sessions.


• Preparing refreshments and meeting spaces.


• Coordinating suppliers, deliveries and facilities.


• Creating an atmosphere that reflects Quadmark's culture and values.


• Continuously improving the visitor experience.

Stories & Communications

Turn conversations into stories that inspire others.

• Capturing stories, insights and moments from Learning Lounge activity.


• Publishing related content on the Quadmark website.


• Creating and sharing LinkedIn and social media content.


• Supporting newsletters and internal communications.


• Coordinating photography, video and visual content.


• Building and maintaining a growing library of stories from the Learning Lounge.

Events & Partnerships

Help bring the Learning Lounge to life through brilliant experiences.

• Coordinating workshops, events and community gatherings working with key stakeholders


• Supporting facilitators, speakers and partners.


• Managing event logistics before, during and after sessions.


• Helping identify opportunities to bring new communities and partners into the Learning Lounge.


• Capturing feedback and insights to continuously improve future events.


• Creating experiences that encourage people to return and become part of the Quadmark community.

YOU WILL KNOW YOU ARE SUCCEEDING WHEN

What we measure

What success looks like

Brand engagement 

The Learning Lounge is recognised as a welcoming hub for learning, collaboration and experimentation.

Community engagement

Clients, partners and Quadmarkers regularly choose to meet, learn and collaborate in the space.

Communications

Stories from the Learning Lounge consistently appear across Quadmark's website, LinkedIn and other channels.

Visitor experience

Visitors leave with a memorable experience that reflects Quadmark's values and point of view.

Brand reputation

The Learning Lounge strengthens Quadmark's reputation as a modern, human-centred enablement partner.

Innovation and Partnerships

The space generates ideas, relationships and stories that contribute to Quadmark's products, partnerships and growth.

YOU WILL THRIVE HERE IF

• You’re a natural storyteller. You notice interesting conversations, ask thoughtful questions and enjoy turning ideas into stories that others want to read and share.


• You’re a warm host. You genuinely enjoy bringing people together and creating environments where people feel welcomed, comfortable and inspired.


• You’re organised and proactive. You take ownership, stay organised and notice what needs doing before someone asks.


• You’re a curious learner. You're excited about learning, leadership, AI and the future of work, and enjoy discovering and sharing new ideas.


• You’re a confident communicator. You communicate clearly in writing and in person, adapting your style for different audiences while representing Quadmark professionally.


• You’re comfortable with technology. Experience with tools such as Google Workspace, ChatGPT, Canva, Notion, WordPress, LinkedIn or simple video editing tools would be helpful, but curiosity and confidence with new technology matter most.

THE ONE THING

Create a Learning Lounge that people remember, and stories that make others want to be part of it.