Learning Platform & Governance Specialist

Job Title: Learning Platform & Governance Specialist FTC

Contract Type: Fixed-Term Contract (6-12 months) 

Reports to: Global Head of Digital Learning and Talent Solutions 

Location: Manchester, Leeds, or London (hybrid with home-based working focus) 

We make health happen! 

At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world. 

We’re currently going through an exciting global transformation of our digital learning ecosystem, moving from our existing platform to a new, enhanced learning experience. As a Learning Platform & Governance Specialist, you’ll play a key role in helping shape how learning is delivered across Bupa globally. 

This is a unique opportunity to be part of a high-profile transformation programme, working with stakeholders across multiple markets to design, implement and embed consistent ways of working. You’ll gain exposure to global platform design, governance frameworks, and digital learning innovation—all while making a meaningful impact on how colleagues access and experience learning. 

If you’re passionate about learning platforms, enjoy working collaboratively, and want to contribute to a global transformation, this role offers excellent development and visibility across the organisation. 

As a Learning Platform & Governance Specialist, you’ll support the design, governance and implementation of our new learning platform while working closely with stakeholders across the business. 

Key responsibilities 

As a Learning Platform & Governance Specialist, you’ll: 

• Supporting the design and development of learning use cases within the platform. 

• Translating business needs into clear, practical platform requirements. 

• Working with subject matter experts to shape platform functionality and user experience.

• Supporting testing, validation and refinement of platform design.

• Contributing to the development of governance frameworks, including processes and standards.

• Helping define and document ways of working across content, permissions and support models.

• Engaging with stakeholders across global teams to gather requirements and feedback.

• Supporting workshops and collaborative sessions to shape solutions.

• Identifying and highlighting risks or considerations within the programme.

• Supporting migration activities, including testing and validation of outputs. 

What we’re looking for 

We’re looking for someone who combines strong collaboration skills with an interest in digital learning platforms and governance. 

You’ll bring 

• Experience working with learning platforms (e.g. LMS or LXP systems), ideally Cornerstone or Docebo. 

• An understanding of learning operations or L&D processes. 

• Experience working in a global or matrix environment (or exposure to this).

• Strong stakeholder engagement and collaboration skills. 

• The ability to translate business requirements into practical solutions.

• A structured and organised approach to documenting processes and ways of working. 

• Exposure to governance frameworks or operating models would be desirable.

Benefits 

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more: 

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa medical insurance

• An enhanced pension plan and life insurance

• Various other benefits and online discounts

Why Bupa? 

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.