Legal Counsel - Public Affairs & Regulatory

We’re looking to hire a Legal Counsel to join our Public Affairs & Regulatory team. We sit within the wider Trust team, and you’ll play an essential role in setting a higher standard of trust online. You’ll be involved in a diverse range of responsibilities, working to ensure that consumers, business, regulators, and other external stakeholders trust in our platform’s content, and in our commitment to doing the right thing. 

Your primary focus will be to help maintain Trustpilot’s reputation as a trusted and compliant platform, effectively navigating the challenges of an increasingly complex regulatory environment.

What you’ll be doing:

• Monitoring, reviewing and analysing new laws and regulations in a range of areas, including online safety, digital content and consumer protection in our key markets, such as the UK, the EU and the US


• Ensuring streamlined implementation of new legislative requirements and maintenance of regulatory obligations, along with legal support and analysis on an ad hoc basis 


• Identifying and recommending strategic improvements, based on your developed knowledge of Trustpilot’s product and operations, designed to ensure our products and services are trusted by our customers and meet all legal requirements


• Independently forming well-reasoned and pragmatic recommendations for action, based on detailed analysis of ambiguous legal issues


• Delivering clear and actionable items for stakeholders, translated from complex legal and regulatory language, including supporting teams across the business with easily understandable external messaging


• Establishing an environment of ‘Trust By Design’, by providing effective direction, support and challenge to product, design and engineering teams


• Supporting the Public Affairs team on advocacy initiatives, including assisting with: consultation responses to regulators and policymakers, drafting amendments to legislative proposals, determining policy positions on regulatory issues and working with our industry membership groups

Who you are:

• You have a right to practice law in either Scotland, England & Wales or Denmark, with 3-6 years’ post-qualification experience


• Experience operating in a non-contentious regulatory role, collaborating with product and engineering teams to deliver customer-focused products


• Comprehensive legal technical skills: Expert analytical, drafting negotiation and communication skills 


• Growth mindset: Desire for continuous learning and experimentation, with an openness to new ideas


• Bias for action: A focus on outcomes, as opposed to outputs


• Work at pace: Ability to deliver multiple tasks and competing deadlines, whilst maintaining accuracy


• An enthusiasm for regulatory issues and helping internal stakeholders to understand them

Desirable extras:

• Experience in an in-house role in the technology sector (or a regulated industry)


• Knowledge of the European, UK and US regulatory framework relevant to online platforms or technology services


• An interest in politics and current affairs, keeping your finger on the pulse of the regulatory environment

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you


• Competitive compensation package + bonus


• 25 days holiday per year, increasing to 28 days after 2 years of employment 


• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community


• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist


• Pension and life insurance


• Health cash plan, online GP, 24/7, Employee Assistance Plan


• Full access to Headspace, a popular mindfulness app to promote positive mental health


• Paid parental leave


• Season ticket loan and a cycle-to-work scheme


• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for


• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.


• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.


• Independent financial advice and free standard professional mortgage broker advice


• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

#LI-SH1