Legal Expenses Claims Handler

Your new company
A well-established organisation is seeking a Claims Handler to join its Legal Services team. This is an excellent opportunity to develop your claims handling expertise within a supportive and fast-paced environment, working closely with customers, legal professionals, and key stakeholders.
Your new role

Manage claims from initial set-up through to conclusion.
Review and assess claims against policy criteria.
Handle customer enquiries and manage expectations throughout the claims process.
Review supporting documentation and identify any outstanding information required.
Provide accurate guidance to customers, colleagues and stakeholders.
Build and maintain positive working relationships with key contacts.
Maintain accurate records and update claim costs in line with internal procedures.
Process payments and reconcile data accurately and efficiently.
Review invoices and challenge costs where appropriate.
Ensure all work is completed in line with internal policies, procedures and regulatory requirementsWhat you'll need to succeed

Excellent communication skills are essential to this role.
Ability to organise and manage your own workload with minimal supervision.
Strong IT skills, including Microsoft Office applications.
Ability to work collaboratively as part of a team while using initiative.
Strong attention to detail and ability to meet deadlines.
Commercial awareness.
Experience within a regulated claims environment would be advantageous but is not essentia
What you'll get in return

Salary of £27,000 per annum (£14.84 per hour equivalent)
Hybrid working pattern with 2 days in the office and 3 days working from home
Monday to Friday, 09:00-17:00
35-hour working week
25 days annual leave plus bank holidays
Pension scheme with employer contributions
Life assurance cover
Employee wellbeing support services
Access to employee discounts and benefits platform
Career development and training opportunities
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Only candidates based in UK and eligible to work in UK are allowed