Legal IT trainer

CRA Consulting is delighted to be working in partnership with a highly respected and well-known law firm headquartered in Sheffield. As part of the firm's ongoing investment in technology and people development, an exciting opportunity has arisen to appoint a Legal IT Trainer to support the continuous improvement of digital skills across the firm.
This is a fantastic opportunity for a tech-savvy trainer with a passion for helping others to develop their IT confidence and capability - all within a modern, professional, and collaborative environment.

You'll play a key part in delivering IT training to legal and support staff across the firm. Your responsibilities will include:

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  Designing and delivering engaging training sessions (both in-person and remotely)
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  Supporting new joiners with onboarding and systems training
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  Creating user guides, learning materials and video tutorials
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  Assisting staff with one-to-one coaching and desk-side support when needed
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  Helping to embed best practices in the use of legal software systems, Microsoft Office, and firm-specific applications
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  Gathering feedback and continuously improving training content

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  Previous experience in an IT training, learning & development, or application support role
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  Strong knowledge of Microsoft Office and the ability to communicate technical concepts clearly
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  Excellent interpersonal skills, with a friendly and patient approach to training
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  Ability to create engaging and accessible learning content
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  Experience of delivering group sessions and one-to-one coaching

Desirable but not essential:

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  Exposure to Proclaim case management software
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  Experience working in a professional services environment (e.g. legal, accountancy, consulting)

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  Competitive salary between £30,000 and £40,000 (depending on experience)
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  Hybrid working model with flexibility to work from home
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  Excellent professional development and training opportunities
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  Friendly, collaborative working environment
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  Access to wider firm benefits including enhanced annual leave, pension scheme, and wellbeing support

This is a brilliant opportunity to join one of the UK's leading law firms and play a key role in ensuring their teams remain confident, capable, and digitally equipped for the future of legal services.

For more information or to apply, contact Rob Addy at CRA Consulting on or email .