Legal Secretary

Location: South Manchester

Salary: £26,000 - £28,000 (DOE)

Working Hours: Monday-Thursday: 8:30am-5:30pm | Friday: 8:30am-5:00pm

Established over 20 years, our client is a highly respected, award-winning law firm specialising in personal injury and clinical negligence. With a national client base and a strong presence in Manchester, they are currently ranked among the top 100 UK law firms. Their 5-star Trustpilot rating, based on over 7,000 client reviews, reflects their unwavering commitment to client care and legal excellence.

This is a firm that values its people, fosters professional development, and offers a supportive, forward-thinking working environment.

An exciting opportunity has arisen for a skilled Legal Secretary to join the firm's busy Personal Injury department. Working within a pool of secretaries, you'll support a number of experienced lawyers across one of the firm's key workstreams: Road Traffic Accidents, Employers' Liability, or Occupiers' & Public Liability.

This is a varied and rewarding role that goes beyond traditional secretarial duties, offering the chance to be an integral part of a high-performing legal team.

• Provide comprehensive secretarial support to a team of lawyers within a designated workstream
• Prepare legal correspondence, pleadings, and court bundles
• Manage file administration, including scanning, photocopying, and occasional filing
• Handle inbound and outbound client calls with professionalism and empathy
• Schedule appointments, arrange meetings and liaise with clients, Counsel, and other stakeholders
• Assist with updating the Proclaim case management system
• Collaborate with fellow secretaries and the wider admin team to ensure smooth workflow

• Previous experience as a Legal Secretary, ideally within personal injury
• Excellent command of English spelling, grammar, and punctuation
• Strong audio typing skills (65+ wpm) and familiarity with digital dictation (BigHand desirable)
• Confident IT user with experience of case management systems (Proclaim preferred)
• Exceptional organisational skills and attention to detail
• A professional, friendly telephone manner and a client-focused approach
• Ability to manage a busy workload and prioritise effectively in a fast-paced environment

• Hybrid working: 3/2 split after probation
• Generous holiday allowance: 23 days rising to 26, plus bank holidays
• Holiday buy-back scheme and an extra day off for your birthday (after qualifying period)
• Private medical insurance (after 2 years' service)
• Annual flu jab and access to an Employee Assistance Programme
• On-site 24/7 gym
• Regular social events and a vibrant, inclusive workplace culture