Company Info

First American Financial Corporation (FAFC) is a leading global provider of title insurance and settlement services for residential and commercial real estate transactions. FAFC has offices throughout the globe and is the world’s largest insurer of title. First Title Group is the UK division of FAFC and is made up of several core companies including enact, the largest direct conveyancer in the UK. Our conveyancing experts handle 1 in 4 remortgage transactions in England and Wales. The majority of our work comes direct from the end client rather than estate agents and brokers. We foster relationships of mutual respect with the referrers we do work with. We are passionate about providing exceptional service and are proud of our dedicated team of conveyancers, who focus on providing our customers with a friendly, personal service using their expert knowledge and experience to ensure a smooth, efficient transaction from start to finish. We have built a wealth of experience within our teams and this encourages support, constant learning and good relations. The growth and development of our people is paramount to ensure potential is achieved.

Job Description

KEY RESPONSIBILITIES;

This does not set out every responsibility but provides an overview of the main areas of responsibility.

• Title checking in line with our client lender’s requirements, raising enquiries and identifying any necessary issues to report to our lender clients
• Checking mortgage offers and issuing the necessary mortgage documentation to the borrowers’ solicitors
• Ensuring our client lenders’ specific requirements and special conditions are satisfied
• Liaising with Technical Advisors on complex matters and ensuring relevant guidance and instructions are followed
• Checking all necessary documentation is complete and satisfactory
• Ensuring all correspondence is dealt with swiftly and within our service level agreements
• Liaising with borrowers’ solicitors to resolve any enquiries and bring the transaction to the swiftest possible conclusion
• Providing accurate updates to our client lenders and being responsive to their requests and queries
• Checking pre-completion searches and ensuring pre-completion requirements are satisfied
• Handling the drawdown and release of funds


Personal Qualities

• Previous experience in dealing with Equity Release essential
• Excellent communication and customer service skills.
• Very responsive to client requests and instructions from Team Manager
• Ability to meet tight deadlines & work under pressure.
• Good data input skills and attention to detail
• Team player who demonstrates flexibility and a ‘can do’ attitude
• Strong organisational skills and ability to successfully prioritise own workload
• Able to work under own initiative
• Experience of working in a high volume environment.
• Ability to work effectively and efficiently with internal and external stakeholders.
• Good grasp of working within a regulatory environment.

Above all, to be successful in these fantastic roles you need to show enthusiasm, flexibility and a positive working attitude. For this you will be rewarded with the opportunity for a successful career within an expanding global company.