Lettings Administrator

Location: The Black Country

Hours: Monday–Friday, 9:00am–5:30pm

Salary: Competitive, dependent on experience

AMR Specialist Property Recruiters are delighted to be representing a highly regarded estate agency in The Black Country. They are looking for a talented Lettings Administrator to join their busy team.

This is a hands-on role where you’ll provide vital administrative and compliance support to the Lettings & Management department. It’s an excellent opportunity for someone with lettings or property administration experience who enjoys variety, attention to detail and working in a professional, team-oriented environment.

Key Responsibilities:

• Be the first point of contact for lettings enquiries by phone and email
• Arrange and confirm property viewings and liaise with prospective tenants
• Prepare and issue tenancy agreements, renewals and statutory notices
• Maintain up-to-date tenancy files, compliance documents and maintenance logs
• Register tenancy deposits and handle check-in/check-out paperwork
• Support property marketing including preparing brochures and uploading listings
• Assist with rent invoicing, payment logging and basic reconciliations
• Liaise with landlords, tenants, contractors and other stakeholders to ensure smooth running of tenancies

About You:

• Previous experience in lettings, property management or estate agency administration
• Good understanding of tenancy processes and compliance requirements (EPCs, gas certs, deposit rules etc.)
• Proficient in Microsoft Office (Word, Excel, Outlook); property software experience an advantage
• Excellent organisational and communication skills with a proactive approach
• Ability to juggle multiple tasks and deadlines accurately
• Full UK driving licence (occasional property visits)

Benefits:

• Competitive salary (DOE)
• Work in a supportive and enthusiastic team
• Career progression within lettings and property management

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.