Lettings Administrator

Company Overview

Clearview Recruitment are delighted to be working alongside our client, a modern and vibrant lettings agency who, due to continued growth and success, are looking for a Lettings Administrator to join their energetic team based in Westbury-on-Trym.

Role Overview

This is an important role within the business, playing a key part in the move-in process. You will be responsible for gathering new tenant documentation, carrying out pre-move-in referencing and ensuring all required compliance documentation is in place prior to move-in.

You will be an excellent communicator who enjoys working with new clients while maintaining strong relationships with existing tenants and landlords. Previous lettings experience is beneficial, but full training will be provided for the right person.

Key Responsibilities

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  Managing the drafting of new tenancy agreements in preparation for signing, ensuring accuracy and compliance

  
  


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  Overseeing compliance checks and coordinating the arrangement of necessary certificates, including Gas Safety Certificates

  
  


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  Collecting and verifying identification and documentation from prospective tenants

  
  


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  Ensuring all contractual paperwork is signed by all parties prior to move-in

  
  


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  Maintaining accurate and up-to-date tenancy records

  
  


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  Coordinating check-in and check-out procedures, ensuring smooth transitions between tenancies

  
  


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  Coordinating move-ins during busy student changeover periods

  
  


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  Liaising with tenants, landlords and contractors to ensure the move-in process runs smoothly

  
  


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  Providing excellent customer service throughout the tenancy process

  
  

Skills and Qualifications

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  Previous experience in lettings, property administration or a related field is beneficial

  
  


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  Strong communication and organisational skills

  
  


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  Excellent attention to detail and accuracy

  
  


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  Knowledge of tenancy agreements and lettings processes would be advantageous

  
  


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  Comfortable using property management software and Microsoft Office

  
  


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  Ability to manage multiple tasks and work effectively under pressure

  
  


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  A proactive, professional and team-focused approach

  
  

Package

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  £28,000 – £32,000

  
  


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  Monday to Thursday, 9:00am – 5:30pm

  
  


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  Friday, 9:00am – 5:00pm

  
  


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  22 days holiday + bank holidays

  
  


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  Funded ARLA exams