Lettings Administrator

Property/ Lettings Administrator

Location : Farnborough

Salary : £28,000 - £32,000

Hours : Monday to Friday

My client is seeking an Administrator to join their busy team. We are looking for candidates who has excellent organisational skills and attention to detail.

Managing tenancy agreements and preparing all tenancy documentation.

Carrying out tenant referencing and right-to-rent checks.

Processing tenancy agreements, and tenancy amendments.

Registering tenant deposits and ensuring compliance with deposit protection legislation.

Liaising with landlords, tenants, contractors, and utility providers.

Arranging property inventories, check-ins, and check-outs.

Managing tenancy deposit disputes by liaising with landlords, tenants and the DPS, gathering evidence, and progressing claims through the dispute resolution process.

Carrying out 6 monthly property inspections & reporting to landlords

Organising gas safety certificates, EPCs, electrical safety inspections, and other compliance requirements.

Handling tenant and landlord correspondence via telephone, email, and post.

Updating and maintaining property management and CRM systems.

Processing maintenance requests and coordinating contractors where required.

Monitoring tenancy progression from offer accepted through to move-in.

Collecting and recording tenancy paperwork and identification documents.

Supporting the onboarding of new landlords and properties.

Skills required

Strong organisational and administrative skills.

Excellent attention to detail.

Good communication skills, both written and verbal.

Ability to prioritise workload and meet deadlines.

Proficiency in Microsoft Office and property management software.

Knowledge of lettings legislation and compliance requirements.

Customer-focused approach.

Ability to work effectively as part of a team.

Full Uk Driving Licence
Only candidates based in UK and eligible to work in UK are allowed