Lettings Agent

The responsibilities and skill set required for the role of Lettings Agent are  listed below:

• Grow the lettings income by attracting new business and retaining existing clients


• Accurately assess market rental values for a diverse range of properties.


• Provide strategic advice to landlords on market trends, rental performance, and long-term investment planning to maximise portfolio returns


• Negotiate lettings terms with tenants and landlords, including:
  
  
  
  • Conducting property viewings
  
  
  • Managing applications and reference checks
  
  
  • Coordinating deposit and rent collection
  
  
  • Preparing and executing tenancy agreements
  
  
  
  


• Oversee the full lettings lifecycle, from initial valuation and pricing strategy through to marketing, tenant acquisition, and contract management


• Handle tenancy-related issues with professionalism and efficiency.


• Oversee tenancy renewals and rent reviews in line with current legislation.


• Prepare termination notices in compliance with legal standards.


• Ensure full adherence to property legislation and industry regulations.


• Deliver exceptional customer service and maintain high client satisfaction.


• Support the broader team when required


• Manage end-to-end tenant engagement, including viewings, applications, referencing, onboarding, and retention initiatives


• Maintain detailed up to date property and client records in line with company processes and policies


• Work with marketing to develop and implement targeted digital and social media marketing strategies to enhance visibility and occupancy levels


• Act as the primary point of contact for compliance, property maintenance coordination, and service delivery standards


• Build and maintain strong, long-term relationships with landlords through a consultative and solutions-focused approach


• Collaborate with company directors on business development, pipeline management, and growth strategy execution


• Identify and implement process improvements to drive operational efficiency, consistency, and profitability

Requirements:

• Minimum 2 year previous experience in a similar role.


• Strong knowledge of property legislation and compliance requirements.


• Strong interpersonal skills with the ability to collaborate effectively as a team player.


• Proficiency in IT and familiarity with relevant software applications.


• Previous MRI experience would be an advantage


• A full, clean UK driving license is essential.